Contact information
Contact Us
Email: starboyclocks@outlook.com
Response Time: We reply to every message within 24–48 hours, Monday through Friday.
What We Can Help With
- Order status and tracking
- Pre-order timelines
- Shipping address corrections before dispatch
- Returns under the 30-day guarantee
- Damage and defect claims
- Product specifications and questions
- Wholesale and bulk inquiries
- Press and collaboration requests
Before You Email
If you're checking on an order, please include your order number in the subject line — it lets us pull your record immediately and reply in one round instead of three.
Business Hours
Monday – Friday, 9:00 AM – 5:00 PM EST We are closed on weekends and US public holidays.