Shipping policy
2. SHIPPING POLICY
Shipping Policy
Free Worldwide Shipping
Every Starboy Alarm Clock ships free, worldwide. No minimum order, no surprise fees at checkout.
This Is a Pre-Order Product
Starboy Alarm Clocks are not warehouse stock. Each unit is made to order in a small batch run, hand-finished, and quality-checked before it ships.
| Stage | Timeline |
|---|---|
| Production | 6–8 weeks |
| International transit | 6–10 business days |
| Total estimated delivery | 7–10 weeks from order date |
Ordering now locks in launch pricing. If you need an item to arrive by a specific date, email us before ordering and we'll tell you honestly whether it's achievable.
Your 30-day money-back guarantee begins the day the item is delivered, so a long build time never reduces it.
Order Processing
Orders are confirmed by email immediately. You'll receive a second email with tracking as soon as your unit leaves our production facility.
Tracking
Every order ships with full tracking. Please allow 3–5 business days after dispatch for tracking to begin updating.
Customs, Duties & Import Taxes
International orders may be subject to customs duties or import taxes levied by your destination country. These charges are not included in your order total and are the responsibility of the recipient. We have no control over these amounts and cannot predict them.
Shipping Address Accuracy
Please double-check your address at checkout. We can't reroute a package once it's been dispatched, and we can't refund orders lost due to an incorrect address supplied by the customer.
Delays Outside Our Control
Weather events, customs holds, carrier backlogs, and public holidays can extend delivery windows. We'll always keep you updated. If a delay becomes unreasonable, contact us — we'd rather sort it out than leave you waiting.
Contact
Shipping questions: starboyclocks@outlook.com